FAQ – Mako Protection Security
Mako Protection Security provides licensed security guards across Sydney and NSW. This FAQ covers the most common questions our clients ask when hiring guards for venues, retail, construction, events, corporate sites and specialised environments.
Frequently Asked Questions About Hiring Security Guards in Sydney
What security services do you offer?
We provide guard-only physical security services, including on-site guards, crowd controllers, RSA venue guards, retail and loss prevention officers, construction site guards, shopping centre security, corporate/concierge officers, event security and covert plain-clothes monitoring.
We do not provide CCTV installation or alarm systems — our focus is 100% professional guarding.
Are your guards licensed in NSW?
Yes. Every guard holds a current NSW Security Licence. Our officers meet all police checks, verified training requirements and ongoing compliance standards under the NSW Security Industry Act.
How experienced are your guards?
Our team includes guards with 3–20+ years of hands-on experience across pubs, clubs, retail, events, construction, corporate buildings and high-risk environments.
We match the right guard to the right site — not “one-size-fits-all” staffing.
Can I hire guards urgently or last-minute?
Yes. We regularly deploy guards same-day or next-day for venues, retail stores, construction sites, events and businesses facing unexpected staffing shortages or safety concerns.
Speed depends on your location and number of guards required, but we respond quickly.
How much do security guards cost in Sydney?
Security pricing is based on:
Number of guards
Hours required
Weekday/weekend/public holiday
Risk environment
RSA / specialised requirements
One-off or ongoing contract
Mako Protection Security offers competitive rates with professional, high-standard service. Contact us for an accurate quote.
Do you provide guards for pubs, clubs and licensed venues?
Yes. We provide RSA-certified venue guards trained in:
Patron filtering
Queue and entry management
Behavioural monitoring
Intoxication handling
Conflict de-escalation
Gaming room supervision
Compliance with NSW liquor laws
Our guards protect staff, patrons and venue reputation.
Do you offer crowd control for events?
Absolutely. Our crowd controllers manage:
Entry gates
Ticket checks
Guest movement
Restricted areas
Behaviour monitoring
Incident response
Safety protocols
Suitable for private events, corporate functions, sporting events, festivals and community gatherings.
Do you supply retail security and loss prevention officers?
Yes — we protect supermarkets, boutiques, high-value retail, shopping centres and more.
Loss prevention officers monitor behaviour, deter theft, reduce shrinkage, respond to suspicious activity and assist with internal investigations.
Do you provide security guards for construction sites?
Yes. Our construction guards protect tools, machinery and materials from theft, trespassing and vandalism.
They control access, verify contractors, patrol perimeters and provide after-hours or overnight guarding.
Do you offer covert (plain-clothes) security?
Yes. Covert officers work discreetly to detect internal theft, monitor suspicious behaviour and provide low-visibility protection in retail and sensitive environments.
What areas do you service?
We operate from Kingsgrove and service all of Sydney including:
Canterbury-Bankstown
St George & Hurstville
Kogarah & Rockdale
Inner West
Sydney CBD
South West Sydney
Liverpool region
Western Sydney
NSW-wide (by request)
Your location won’t stop us from deploying guards.
What industries do you work with?
Our guards protect:
Pubs & clubs
RSL clubs & sports clubs
Retail stores & shopping centres
Construction & building sites
Corporate offices & commercial towers
Warehouses & industrial sites
Private events
Hospitality venues
High-value retail (jewellery, tech, luxury goods)
Community centres & schools
If you require protection, we provide it.
Can guards handle intoxicated or aggressive patrons?
Yes — within the limits of NSW law.
Our guards specialise in conflict avoidance, behavioural monitoring and non-violent intervention techniques.
Do guards provide incident reports?
Yes. All guards provide clear reports including:
Daily logs
Incident summaries
Behaviour notes
Risk observations
WHS concerns
These are provided to management as requested.
Can you provide guards for long-term contracts?
Yes. We offer ongoing permanent guards, rotating rosters, monthly staffing and long-term security partnerships.
Many Sydney businesses have stayed with us for years due to consistency and reliability.
Do guards check IDs, access cards and visitor passes?
Yes. Access control is a core part of our security service. Guards verify identification, manage sign-ins, control contractor access and oversee building entry points.
Do your guards help with customer service?
Yes. Guards are trained to remain respectful, approachable and professional.
They assist with directions, enquiries, basic support and calming situations when needed.
What happens if a guard is sick or unavailable?
We arrange immediate replacements.
Your site will not be left unstaffed — continuity is part of our service guarantee.
Do you offer private event security?
Yes. For birthdays, corporate functions, engagements, cultural events, weddings and private parties, our guards manage entry, supervise guests, monitor behaviour and ensure the event stays safe and controlled.
What information do I need to book guards?
We require:
Location
Hours and dates
Number of guards
Environment type
Any special risks
Contact person
Once we have this, deployment can begin immediately.
Need Security Guards in Sydney?
Mako Protection Security is ready to deploy trained, licensed guards for any environment — venue, retail, construction, corporate, events or specialised sites.
